Participants & Families Referral
Looking for suitable NDIS support for yourself or a family member? Submit a referral to LYFIT and tell us about the support you are seeking.
LYFIT Can Help You
- ✓ Understand available LYFIT services
- ✓ Explain the support you are looking for
- ✓ Submit information through one referral form
- ✓ Discuss suitability and service availability
Start With a Conversation About Your Support Needs
Participants and families can contact LYFIT directly. You do not need to be referred by a health professional before asking about our services.
Tell us about the participant, their goals, support requirements, preferred location and the type of service being requested.
Before You Submit
Service commencement depends on participant needs, funding, suitability, staffing and current availability. Submitting a referral does not automatically confirm service acceptance.
You Can Contact LYFIT Directly
A referral may be submitted by the participant or someone supporting them.
Participants
Submit a referral for yourself and describe the support you need.
Parents
Enquire about suitable services for your child or family member.
Family Members
Submit information when helping a relative find disability support.
Carers or Advocates
Refer with the participant’s knowledge or appropriate authority.
Services You Can Ask About
Select a service to learn more before submitting your referral.
Supported Independent Living
Daily assistance in a shared living environment based on assessed support needs.
Explore SIL support →In-Home Support
Assistance with personal care, daily routines and everyday tasks within the participant’s home.
Explore in-home support →Day Programs
Structured activities supporting skills, confidence, social connection and participation.
Explore day programs →Community Participation
Support to attend activities, appointments and participate within the community.
Explore community participation →Respite and STA
Short-term accommodation based on participant suitability, funding and current availability.
Explore respite and STA →Behaviour Support
Positive behaviour support focused on dignity, safety, wellbeing and quality-of-life outcomes.
Explore behaviour support →Information That May Help
Share the information you currently have. LYFIT can contact you when further details are required.
Participant Information
- ✓ Participant name and preferred contact details
- ✓ Age, suburb and preferred service location
- ✓ Communication and accessibility requirements
- ✓ Preferred contact person or representative
- ✓ Relevant cultural, language or personal preferences
Support Information
- ✓ The service or support being requested
- ✓ Participant goals and expected outcomes
- ✓ Current support arrangements and availability needs
- ✓ Important health, safety or support considerations
- ✓ Relevant plan or professional documents where available
What Happens After You Refer?
LYFIT reviews the information provided and discusses suitable next steps with the nominated contact person.
Submit the Form
Complete the participant referral form with the information currently available.
Initial Review
LYFIT reviews the requested service, location and support requirements.
Referral Discussion
The team may contact you to clarify information and discuss suitability.
Next Steps
Suitable referrals progress to assessment, service planning or another agreed action.
Ready to Submit a Referral?
Complete LYFIT’s online referral form and provide the information you currently have about the participant and requested support.
Please avoid sending unnecessary highly sensitive information by ordinary email. LYFIT may request additional documents through an appropriate process when needed.
Frequently Asked Questions
Quick answers for participants and families considering a referral.
Can a participant refer themselves?
Yes. A participant may contact LYFIT directly and submit the referral form for themselves.
Can a family member submit the form?
Yes. A family member, carer or representative may submit a referral with the participant’s knowledge or appropriate authority.
Do I need every document before referring?
No. Submit the information currently available. LYFIT can explain what additional information may be needed after the initial review.
Does submitting a referral guarantee service?
No. Service acceptance depends on suitability, participant requirements, funding, staffing and availability.
Can I speak with LYFIT before submitting the form?
Yes. Call 1300 038 377 or email va@lyfit.com.au to discuss the requested service before completing the referral.
Not Sure Which Service to Choose?
Contact LYFIT or explore our NDIS resources before submitting the participant referral.
