Other Professionals Referral
Refer a participant to LYFIT when you are helping them explore suitable disability support services, community supports or accommodation options.
You Can Refer For
- ✓ In-home and community support
- ✓ SIL, STA and respite enquiries
- ✓ Day programs and skill development
- ✓ Behaviour and high-intensity support enquiries
Helping Professionals Connect Participants With Support
Professionals and community organisations may contact LYFIT when assisting a participant or family to explore suitable disability support services.
The referral form helps LYFIT understand the participant’s goals, requested service, location, support requirements and preferred commencement timeframe.
Participant Involvement
The participant or their authorised representative should understand the referral and remain involved in decisions about proposed services.
Professional and Community Referrers
Referrals may come from professionals or organisations supporting the participant.
Plan Managers
Share LYFIT service information or refer participants seeking suitable supports.
Case Workers
Refer participants who may require disability support or community service options.
Schools and Educators
Support families to enquire about suitable community, daily living or transition supports.
Community Organisations
Refer participants or families who are seeking disability support information.
Services You Can Ask About
Review the relevant service page before submitting the referral.
Supported Independent Living
Daily disability support within a suitable shared living environment.
Explore SIL support →In-Home Support
Assistance with personal care, daily routines and household activities.
Explore in-home support →Day Programs
Structured activities supporting skills, confidence and social participation.
Explore day programs →Community Participation
Support to access activities, appointments and meaningful community participation.
Explore community support →Respite and STA
Short-term accommodation subject to suitability, funding and availability.
Explore respite and STA →Behaviour Support
Positive support focused on participant dignity, wellbeing, safety and quality of life.
Explore behaviour support →High-Intensity Support
Skilled disability support for complex health and personal-care requirements.
Explore high-intensity support →Support Coordination
Assistance to understand plans, connect with providers and organise supports.
Explore support coordination →Employment Support
Goal-focused support related to work readiness, participation and employment pathways.
Explore employment support →Information That May Help
Provide the information currently available. LYFIT may request further details after reviewing the referral.
Participant Information
- ✓ Participant name, age and preferred contact details
- ✓ Suburb and preferred service location
- ✓ Communication and accessibility requirements
- ✓ Authorised representative details where relevant
- ✓ NDIS and plan-management information where available
Support Information
- ✓ Requested service and reason for the referral
- ✓ Participant goals and preferred outcomes
- ✓ Preferred days, hours or commencement timeframe
- ✓ Important health, behavioural or safety considerations
- ✓ Current support arrangements where relevant
Relevant Documents
- ✓ Current NDIS plan or funding information
- ✓ Functional or professional assessments
- ✓ Support plans or behaviour support plans
- ✓ Relevant risk or safety information
- ✓ Other documents relevant to safe service delivery
Referrer Information
- ✓ Referrer name, role and organisation
- ✓ Email address and phone number
- ✓ Relationship to the participant
- ✓ Preferred method and time for contact
- ✓ Other people involved in the referral
What Happens After You Refer?
Referral progression depends on the participant’s needs, service suitability, funding, staffing and current availability.
Submit the Form
Complete the referral form with the available participant and service information.
Initial Review
LYFIT reviews the requested service, participant needs and location.
Referral Discussion
The nominated contact may be contacted to clarify details and discuss suitability.
Next Steps
Suitable referrals may progress to assessment, service planning or another agreed action.
Consent, Privacy and Emergencies
Share only information relevant to the referral and confirm that appropriate consent or authority is in place. The website referral form is not an emergency service. Urgent safety, health or crisis concerns should use the appropriate emergency or clinical pathway.
Refer a Participant to LYFIT
Complete the online form with the participant’s details, requested service and relevant support information.
Submitting a referral does not automatically confirm service acceptance or commencement.
Frequently Asked Questions
Quick information for professional and community referrers.
Can I contact LYFIT before submitting the form?
Yes. Call 1300 038 377 or email va@lyfit.com.au to discuss the requested service before submitting a referral.
Does the participant need to know about the referral?
The participant or their authorised representative should understand the referral and consent to relevant information being shared.
Do I need to provide every document immediately?
No. Submit the information relevant to the initial enquiry. LYFIT may request further documents after reviewing the referral.
Can I refer for more than one service?
Yes. Identify each requested service and explain the participant’s priorities within the referral form.
Does submitting the form guarantee service acceptance?
No. Acceptance depends on participant requirements, funding, service suitability, staffing and current availability.
Need More Information Before Referring?
Explore LYFIT’s services and resources or contact the team to discuss the participant’s support requirements.
