Hospitals & Allied Health Referral
Refer participants to LYFIT for suitable disability support services, discharge-related enquiries and coordinated community supports.
Referral Enquiries May Include
- ✓ Community support after hospital discharge
- ✓ In-home and personal-care support
- ✓ SIL, STA and respite enquiries
- ✓ Complex and high-intensity support discussions
Supporting Clear Transitions and Service Planning
Hospital teams and allied health professionals can refer participants to LYFIT when disability support services are being explored.
Referral information helps LYFIT understand the participant’s goals, current circumstances, support requirements, location and proposed commencement timeframe.
Consent and Authority
Confirm that the participant or their authorised representative understands the referral and has consented to relevant information being shared with LYFIT.
Referral Partners We Work With
Referrals may come from professionals involved in healthcare, rehabilitation, discharge planning or ongoing participant support.
Hospital Social Workers
Refer participants requiring disability support discussions or coordinated discharge planning.
Occupational Therapists
Share relevant functional information and recommendations with participant consent.
Nurses and Clinical Teams
Provide relevant information about health, personal care and safe support requirements.
Allied Health Professionals
Refer participants when disability support may assist with daily functioning and community participation.
Services You Can Ask About
Explore relevant service information before submitting the referral.
Supported Independent Living
Daily disability support within a suitable shared living environment.
Explore SIL support →In-Home Support
Assistance with personal care, daily routines and household activities within the participant’s home.
Explore in-home support →Community Participation
Support to access appointments, activities and meaningful community participation.
Explore community support →Respite and STA
Short-term accommodation subject to funding, suitability and current availability.
Explore respite and STA →High-Intensity Support
Skilled disability support for participants with complex health and personal-care requirements.
Explore high-intensity support →Behaviour Support
Positive behaviour support focused on dignity, safety, wellbeing and quality-of-life outcomes.
Explore behaviour support →Information That Supports the Initial Review
Provide relevant information currently available. LYFIT may request further details after reviewing the referral.
Participant Details
- ✓ Participant name, age and preferred contact details
- ✓ Current location and preferred support location
- ✓ Authorised representative or primary contact
- ✓ Communication, language and accessibility requirements
- ✓ NDIS and plan-management details where relevant
Support Requirements
- ✓ Requested service and proposed commencement timeframe
- ✓ Daily living and personal-care support needs
- ✓ Mobility, transfers and equipment requirements
- ✓ Communication, behavioural and supervision needs
- ✓ Relevant health and safety considerations
Relevant Documents
- ✓ Current NDIS plan or relevant funding information
- ✓ Functional and allied health assessments
- ✓ Discharge summary where appropriate
- ✓ Behaviour support or risk-management information
- ✓ Relevant support, health or medication plans
Referrer Details
- ✓ Referrer name, role and organisation
- ✓ Email address and direct phone number
- ✓ Preferred method and time for contact
- ✓ Other professionals involved in planning
- ✓ Known deadlines or proposed discharge date
Hospital Discharge Planning
Early referral can provide more time to review participant needs, available funding, service suitability, staffing and possible support arrangements.
LYFIT cannot confirm a service commencement until the referral has been reviewed and all required arrangements are agreed.
- ✓ Provide the proposed discharge date
- ✓ Explain the requested support arrangements
- ✓ Identify important health and safety needs
- ✓ Include the participant and representative
What Happens After You Refer?
Referral progression depends on participant requirements, funding, service suitability, staffing and current availability.
Submit Referral
Complete the online form with consent and relevant participant information.
Initial Review
LYFIT reviews the requested service, support needs and proposed timeframe.
Professional Discussion
LYFIT may contact the referrer, participant or representative to clarify information.
Next Steps
Suitable referrals may progress to assessment, service planning or another agreed action.
Urgent or Emergency Situations
The website referral form is not an emergency response service. Urgent medical, safety or crisis concerns should continue through the appropriate hospital, emergency or clinical pathway.
Refer a Participant to LYFIT
Submit the participant’s details, requested service, relevant support information and proposed commencement or discharge timeframe.
Share only information relevant to the referral and ensure appropriate consent or authority is in place before sending participant documents.
Frequently Asked Questions
Quick information for hospital and allied health professionals.
Can we contact LYFIT before submitting a referral?
Yes. Call 1300 038 377 or email va@lyfit.com.au to discuss the requested service before completing the form.
Does submitting a referral confirm discharge support?
No. Service arrangements must be reviewed and confirmed before they can be included within a discharge plan.
Do we need to send every clinical document?
No. Share information relevant to the initial referral. LYFIT can identify additional documents required after reviewing it.
Can allied health recommendations be included?
Yes. Relevant recommendations may assist the referral review when appropriate consent and authority are in place.
Can the participant join the referral discussion?
Yes. Participant choice, communication needs and involvement should be supported throughout the referral process.
Need Service Information Before Referring?
Explore LYFIT’s service information or contact the team to discuss the participant’s support requirements.
